Shelly Koo develops and publishes creative online content and serves as a contributor for UUSC’s online communications. As UUSC's associate for online content, she is responsible for the day-to-day implementation of social media, e-mail, and website strategies. Prior to serving in UUSC's Communications and Knowledge Management Department, Koo worked as the associate for enrollment and administration for the UU College of Social Justice. In the past, Koo has worked at various nonprofit organizations and has also taught English as a second language to students from all over the world. She holds a master of social work degree with a global concentration from Boston College and received her bachelor’s degree in English and sociology from the University of California, Irvine.